Staying Safe Online
Audience: Online users in the workplace
Responsibilities: Instructional Design, Action Mapping, Storyboarding, Visual Design, eLearning Development
Tools Used: Articulate Rise, Canva, Miro, Microsoft Office Suite
Problem and Solution
With the majority of our work now online, user training, education and awareness on how to stay safe is important. All users should understand how to reduce their risk and vulnerability online to protect their organisation, as well as any personal information, from cyber-attacks.
I designed and developed this eLearning module to increase awareness and understanding of the types of cyber-attacks users might encounter online. The training also aims to help users reduce their risk and vulnerability by providing strategies and recommendations for safe online working.
Process
I began by performing in-depth research online using trusted government articles and resources. I mapped out a concept map for the training which included my problem statement and performance goal outcome.
I then drafted and iterated a text-based storyboard based on the research and concept map I previously completed. Using a text-based storyboard helped to prioritise the written content to make sure that it was accurate and the most important information was presented at the forefront. I wanted to create an engaging learning experience, so I added in a few ideas about potential interactions, knowledge checks and media elements. I planned to be agile during the design process, so many visual elements were designed and iterated during the main build.
Full Development
Working in Articulate Rise 360, I designed and developed the module in full. I made several edits to the overall layout, structure, and design as I adjusted for flow and ease of use. I focused on applying effective visual design principles such as contrast, alignment, proximity, white space, balance, and repetition. I wanted to ensure that while the training provided a lot of in-depth information, it did not feel weighed down or monotonous. Guided by the ADDIE model, I iterated each step of my process until I was confident with the look, feel, and content of the learning experience.
Feedback
Although this was a concept project, my aim was to practice and develop my instructional design skills using Rise 360. I shared the project with a selection of people on LinkedIn, where the training would be relevant to their roles. A few more iterations were made regarding the flow and navigation, but overall the feedback was positive. Feedback also showed that the use of different media and interactivity made for an engaging, positive learning experience.